Industry Training for Victoria

With more than 60 years in the WA club and hospitality sector, Clubs WA Inc (Trading As Hospitality Alliance Training) offers industry-tailored non-accredited courses to help you receive a quality learning outcome. 

Provide Excellent Customer Service


A valuable short course for anyone wanting to improve their customer service skills

Through this online short-course you will learn about key customer service principles which will help you provide excellent customer service, manage customer satisfaction, manage customer complaints and feedback, and improve your telephone skills. 

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